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18 Tammuz 5764 - July 7, 2004 | Mordecai Plaut, director Published Weekly
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LETTER TO THE EDITOR

SORRY SELECTION

I was very pleased with your article on the Glatt Phone. Unfortunately, two weeks ago, I ordered Bezek's new Selector which allows me to block calls but I must tell them which ones to block.

I ordered it to block calls to cell phones, because our phone bill has become prohibitive. Unfortunately, after we installed this `bargain,' it not only failed to work properly, but it does not block undersireable numbers unless I happen to know them. I don't, but unfortunately, my teenager does.

When it didn't work, we decided to stop all outgoing calls, we discovered Bezek's deceptive deal. If you buy their Selector, you have unwittingly committed yourself not to disconnect service for a minimum of nine months! This apparently was in the fine print on the form I signed from the post office's registered delivery slip which I didn't read.

When I wanted to return the instrument, I was told that it could only be done within one week and since I live in a small yishuv, the whole process had taken more than that to install.

So, be forewarned, and learn to read the fine print in Hebrew!

M.G., from the South

 

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