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18 Teves 5766 - January 18, 2006 | Mordecai Plaut, director Published Weekly
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Home and Family

Urei Betuv Yerusholayim . . .
How to Run a Business

by Tzvia Ehrlich-Klein, Jerusalem

Life sure is interesting here in Israel. As our Sages say, "Even the [mundane] conversations of the people who live in the Land of Israel are Torah" (Vayikra Rabba 34:7). Every day here in Israel is an education! There really is never a dull moment, if you keep your eyes and ears open.

Birkat Rachel is a huge discount supermarket that caters to the religious public. My friend Ruth W. was shopping there one evening when she noticed a man with a shopping cart frantically dashing from one cashier's line to another one. After several trips back and forth to the various lines, the frazzled man suddenly turned, and pushed his shopping cart to the main cashier's area.

Standing nearby, Ruth overheard the harried man tell the head cashier that he lives outside of Jerusalem and therefore has an out-of-town bus to catch in order to get home. The problem, he explained, is that this next bus is the last one out of Jerusalem. And, unfortunately, he hadn't anticipated that the checkout lines would be so long.

The head cashier looked out over the lines, and then called out to one of the cashiers, "Stop the line. Let this man go before your next customer."

Everybody seemed to evaluate the situation correctly. The many people standing in the line behind their own loaded shopping carts all waited patiently for their turn, behind the rushing man who had cut in front of everyone.

Ruth didn't hear even one person mumble or grumble anything, though everyone was obviously in a hurry to get home.

"It's nice to see that strangers empathize with the concerns of others," said Ruth. "And on a food-shopping trip yet!"

*

My friend Arleen H. had a pleasant "run in" with a real estate manager some years ago.

Arleen is constantly involved in doing and organizing chessed projects. And sometimes, some of them lead to the unexpected. In order to successfully complete one of her newest projects, Arleen needed to get a key from a real estate agent who was the managing representative for a particular client's apartment.

Why did she need the key and the real estate agent?

Because Arleen had done some research and found out that, for the next few days, a particular apartment near her home, though usually rented out, would not have a tenant for a few days. And, since she needed a "place" for a few hours for a day or two, she hoped that she could get approval to use that very apartment between occupants.

Well, Arleen being Arleen, tracked down the owner of the apartment who lived in a different country, and got his approval to use his empty apartment for a day or two.

Now, why did Arleen need this apartment for a day or two? Because she had arranged to give out eggs to over forty poor, religious families before the holiday. And, with an average family size of ten to twelve children — i.e., twelve to fourteen people per family — we are speaking about a lot of eggs!

Having arranged for a person from each of these forty families to come between 4 PM and 6 PM during the next two days to get their eggs, Arleen now simply had to pick up the key to the apartment from the real estate agent who managed the property in the owner's absence.

Quite understandably, Arleen was instructed to leave a sum of money as a deposit with the agent, guaranteeing that she would return the key within two days. (Please remember that neither the agent nor the absentee landlord even knew Arleen!)

Well, Arleen got someone who owned a car to give her a ride that morning to the real estate office so that she could pick up the key. The real estate office was located on the other side of town, in a building that had no elevator. After climbing many, many, many stairs, an out-of-breath Arleen finally reached the correct floor, and the real estate agent handed her the key.

Which was when she realized that she had forgotten the collateral money at home in an envelope on her dining room table.

There was no way that Arleen could travel all the way back to her apartment, pick up the envelope, and then return to the real estate office (remember, someone was doing her a favor by driving her by car). In fact, she really did not even have enough time left to do it (she still had to pick up the eggs, bring them into the apartment, and get set up for the over forty people who would soon be coming in to get their eggs). In fact, Arleen didn't even have the strength left to go up and down all of those steps again!

So Arleen had no choice but to explain the problem to the young real estate agent.

His very kind response was, "I'll give you the key if you can give me something else that is of value."

Arleen opened up her pocketbook and saw that she didn't have her checkbook with her, and that she only had a small amount of change in her wallet. But there was absolutely no way that she could possibly postpone this whole project! She had invested so much time and effort, finding a vacant place to give out the eggs, arranging with so many poor people to come at the predetermined time, and on top of it all, because of the fragile nature of the product being disseminated, the distribution had to be completed by the deadline time of being able to use the apartment. There was no way she could begin shlepping cartons of eggs to different venues!!

At a loss as to what to do, yet knowing that it was urgent that she get the key right now, Arleen noticed her book of Tehillim in her pocketbook. Looking up at the young, bare- headed man, Arlene asked if he would take her book of Tehillim as a guarantee. The real estate agent looked at her in amazement and asked, "Is that book of Tehillim really so valuable?"

Arlene answered, "Of course it's valuable. I say several chapters every day for various people. Each one is marked off so that I can easily find it, and the names of the different people I'm praying for are written next to each individual chapter. I can't live without this book, because I can't finish the day without saying all of these Tehillim from this book. It's the most valuable possession I have in my purse."

So the young, bare-headed real estate man who had never met Arleen before agreed to give her the key to the apartment for which he was completely professionally and financially liable, and in return he took her well-worn book of Tehillim as a guarantee.

A few hours later, before sunset of that same day, a different neighbor who had been sent by Arleen showed up at the real estate agent's office with the money, and Arleen got back her Tehillim.

 

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