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6 Kislev 5762 - November 21, 2001 | Mordecai Plaut, director Published Weekly
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Home and Family
The Monthly Double-Take
by Rosally Saltsman

Every month we get reams of paperwork with numbers on it thrust in our mailboxes: bills, salary slips, credit card statements, bank statements, receipts, payment due, payment received, income tax, municipality tax, Bituach Leumi, charity appeals, rebates, vouchers, coupons, a mountain of paperwork. But do we climb that mountain? I know a few meticulous people who do conquer it, but for most of us, we have children to raise, jobs to go to, a home to manage, chessed to tend to. Who has time to balance checkbooks and double check statements?

I just lost an hour of my time trying to straighten out my cell phone bill. I had been noticing that I get four different bills for my cell phone, but glancing at it one month, I figured it was a computer error or that they had sent me different parts of the same bill in different envelopes. This month I looked closer. They have been charging me for a service on a phone I never use, and on the phone I do use, they have been charging me a total of over forty shekels a month for two services I had never asked for and I didn't want. They didn't have a record of my returning the phone I took abroad and were continuing to charge me for it. For the first two, this had been going on for almost a year. If I had taken the five minutes to look over the first bill I had received from the company properly, I could have saved an hour, the cost of a fax, several hundred shekels and all the aggravation to my precious peace of mind.

It's true that it's hard work to keep track of all expenditures and even the modest among us who have very few running accounts fall victim or prey to these kind of errors. Computers make mistakes, people make mistakes, and companies take advantage of this nonchalant attitude some people have for money management to charge for things and then later place the responsibility on the client for not having said they didn't want the service. The cell phone company informed me that it would be reimbursing me for only one month for the services I hadn't been using, since after I had been charged, I had not complained. [Many bills and bank statements actually state that they do not accept responsibility for complaints after X amount of time.]

Organization is the answer. We need to keep a record of all money we spend, when we spend, how we spend it and to whom we spend it in how many installments we spend it. We need a desk, a file box, a binder, a folder to constantly keep track of where our money is going. We work hard to earn it; Hashem entrusts it to our responsbility and He expects us to guard it wisely. And He tests our trustworthiness by having created bureaucracy. True, it's annoying to have to double check our accounts and expenditures but we are not only saving ourselves from losing money but saving ourselves or someone else from theft. In the same way the most G-d- fearing restaurant manager has a mashgiach for matters of kashrus, we have to be the mashgichim in matters concerning our money. If we keep separate folders or plastic pockets or whatever for tzedoka requests and receipts, bills for the house, credit card accounts, bank statements, car repairs, checks, salary slips, guarantees on new appliances or on service repairs -- and we can be creative about how we divide up these economical entries -- we'll not only be saving money but time as well. We'll know who owes us money and to whom we owe money.

Do you, for example, know how many standing bank orders (horaot keva) you have and when they expire? We'll have at our fingertips the receipt we need, the bill we paid, the cancelled check, the date of the bank deposit, the guarantee, and the voucher for the vacation we need to take after coping with all of this.

I've got to admit that I have no one to blame but myself. I should have paid more attention. And bli nedder, in the future, I will. Who knows how much money I've lost, underpaid, and overpaid over the years? Whatever it comes to, I've paid a high price for my cavalier behavior but now it's double(check) or nothing.

[Ed. Two tips on easier filing: fold sale receipts, bank receipts and other important papers FACE OUT for quick identification. Secondly, use transparent plastic folders for each type of filing and MARK with thick magic marker.]

 

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